Contact Us

This page tells you how to contact the Crypto Casinos editorial team, what we can realistically help with, and where to go instead when your question is about your own casino account. We research and compare no KYC crypto casinos and Bitcoin casinos open to US players — we are not an operator, so we can't touch balances, bonuses or withdrawals on your behalf.

How to reach the editorial team

Email [email protected]. One inbox handles everything — corrections, questions about a review, partnership enquiries and complaints about our own coverage. Put the casino name in the subject line if your message is about a specific site; it gets to the right reviewer faster.

We read everything. We can't promise a reply to every message, but corrections and factual disputes are prioritized, because inaccurate information on a page about offshore gambling can cost a reader money.

What to include so we can actually act on it

1. The page you're writing about, and the casino name.
2. What you believe is wrong or unclear — for example a bonus figure, a wagering requirement, a stated verification policy or a listed coin.
3. Where you saw something different, such as the operator's own terms page or your account dashboard.
4. The date you saw it. Crypto casino terms change often, and a claim that was right in March may be stale by September.
5. No account credentials, seed phrases, private keys or wallet recovery details. We never need them and will delete any message containing them.

What we can help with — and what we can't

We can help	We can't help
Correcting a bonus amount, wagering requirement or expiry date on our pages	Releasing, extending or re-crediting a bonus on your account
Updating which coins a site lists as supported	Recovering crypto sent to a wrong address or wrong network
Flagging that a site has changed its verification policy	Getting you through, or around, an operator's identity checks
Recording reader reports of slow or refused payouts and re-reviewing the site	Forcing a withdrawal or acting as an adjudicator between you and a casino
Explaining in general terms how on-chain deposits, gas fees and confirmation times work	Giving legal or tax advice on your situation

If your problem is with an account, contact the casino's own support first — live chat is usually the fastest channel at these sites. Keep the transaction hash for any deposit or withdrawal in dispute; on-chain records are the strongest evidence you have.

Our commercial relationships, stated plainly

Some links on this site are affiliate links, and Crypto Casinos may earn a commission when a reader signs up through one. That money funds the research. It does not buy a position, a rating or a favorable write-up, and we list sites we have reservations about alongside the ones we rate highly. If you think a page reads like an advert rather than a review, that's exactly the kind of message worth sending us — say which page and which claim.

Advertising and partnership enquiries go to the same address. We don't sell editorial ratings, and we don't remove documented negatives in exchange for a placement.

Reader reports on the casinos we rank

Reports from readers are one of the inputs we use when we revisit a review. Below is how the top-ranked sites in our comparison currently stand, and the kinds of messages we find most useful about each. Our ratings are editorial judgments made by our team, not aggregated customer scores.

BetPanda — rated 10.0

BetPanda sits at the top of our list mainly because of how light-touch the account experience is for crypto players: registration is quick, play is in coin rather than fiat, and the headline promotion is a 10% weekly cashback rather than a large front-loaded match. Cashback is usually easier to understand than a deposit bonus, but the material terms still matter — check the qualifying loss period, any minimum, whether the cashback carries a playthrough requirement before withdrawal, and the day and time it's credited, all of which the operator sets and can change.

Limitation: a cashback-led offer returns far less up front than a percentage match, so bonus-hunters chasing headline value will find it modest. Like every site here, it is licensed offshore rather than by any US regulator, and a "no ID at signup" policy is not a promise that verification will never be requested — operators routinely reserve the right to ask at withdrawal or during anti-money-laundering checks. Tell us if that happened to you and what triggered it.

CoinPoker Casino — rated 9.9

CoinPoker Casino is on this page because it comes at crypto gambling from the poker side, which makes it the natural pick for readers who want cash games and tournaments alongside casino content rather than slots alone. Its 150% welcome bonus up to $2,000 is the largest straightforward match in our top three — and the largest number attached to the strictest conditions. Poker-led bonuses typically release in increments as you generate rake or points rather than unlocking in one piece, and there is normally a time limit on the release period. Read the release schedule before you deposit; if the clock runs out, unreleased bonus funds are forfeited.

Limitation: the casino side is narrower than at slots-first sites, and the bonus structure rewards volume play, which is the wrong incentive for anyone who only wants to play occasionally. Reader messages about how much of the bonus actually released, and over what period, are genuinely useful to us.

Cryptorino — rated 9.9

Cryptorino earns its place with the most Bitcoin-native offer of the leading group: a 100% match up to 1 BTC plus 10% weekly cashback, denominated in coin rather than dollars. That's the point of difference — and also the catch. A bonus capped in BTC moves with the market, so the dollar value of what you claimed on Monday is not the dollar value on Friday. If you'd rather not carry that exposure, deposit and play in a stablecoin like USDT or USDC where the site supports it, and treat the BTC cap as a ceiling you're unlikely to reach.

Limitation: match bonuses of this size come with playthrough requirements that must be cleared before withdrawal, often with game weightings that count slots fully and table games at a fraction. Confirm the multiplier, the expiry and the maximum bet allowed while a bonus is active — exceeding a max-bet rule is one of the most common ways players void a bonus without realizing it.

The rest of the ranked list

Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave also appear in our comparison, with offers ranging from a 20,000 USDT welcome bonus plus 15% cashback (Punkz) and 20% daily cashback up to $10,000 plus 100 free spins (Hyperlucky) to rakeback-led deals at Winna and Thrill, a four-part match up to $4,000 with 400 free spins at BC Game, a 350% package across three deposits with 200 free spins at Wild.io, and up to 550 USDT plus a free bet and 5% cashback at Vave. Every one of those figures is a maximum, not an expected return, and each is conditional on deposit minimums, wagering requirements, time limits and eligibility rules set by the operator. Advertised ceilings are advertising — check the terms page on the day you claim.

Questions about money, and where they go

Deposits and withdrawals at these sites are on-chain, from a self-custody wallet or an exchange account. That means you pay network fees, not casino fees, on most transactions, and the cost varies with the coin: Ethereum gas can be meaningful at busy times, Bitcoin fees fluctuate with mempool congestion, and Litecoin, Dogecoin or stablecoins on cheaper networks are usually less painful for small amounts. Confirmation times follow the same logic — minutes for some chains, longer when a network is loaded.

"Instant withdrawal" in operator marketing normally means the site's internal approval is automated. Once a payout is broadcast, arrival still depends on the chain, and many sites apply per-transaction, daily or monthly withdrawal limits, plus higher ceilings for VIP tiers. We can explain how these mechanics generally work if you write in. We cannot chase a pending payout for you, and we cannot reverse a transaction sent to the wrong address or across the wrong network — nobody can.

Two practical habits worth adopting before you contact anyone: turn on two-factor authentication, and send a small test transaction the first time you use a new deposit address.

Questions about games

If you're writing to ask what a site actually offers, the broad categories across the casinos we cover are:

• Slots — the bulk of most libraries, typically from third-party studios such as Pragmatic Play, NetEnt and others, running on certified RNGs.
• Table games — blackjack, roulette and baccarat in digital form, with rules and payout tables that vary by variant.
• Live dealer rooms — human-dealt tables streamed in real time, commonly supplied by providers like Evolution, usually with higher table minimums than RNG games.
• Crypto originals — crash, dice and plinko style in-house titles, many of them provably fair, meaning you can verify a result against a published seed hash after the round.
• Sportsbook and poker — most of these operators run betting alongside the casino, and CoinPoker Casino is poker-led. These are separate products with their own promotions, limits and bonus terms, so a casino cashback deal will not usually apply to sports or poker wagering.

Provably fair verification covers in-house games only. Third-party slots and live tables rely on independent RNG certification and audits instead, so the trust model differs depending on what you're playing.

Legal standing, age and the questions we can't answer for you

There is no federal legalization of online casino gaming in the US. The crypto casinos on this site are offshore operations licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. Legal, state-regulated online casinos exist in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those operators run on dollars, not crypto. For most US players, offshore crypto casinos sit in a legal grey area, and the law varies by state. Some states are more explicitly restrictive, and operators self-restrict different lists of states. Check your own state's rules before you play, and check the site's terms for its own exclusions.

You must be at least 18, or 21 where the site or your state sets that minimum — each operator states its own age floor in its terms, and that is the one that binds you. We will not answer emails asking how to get around state geoblocks, verification requests or sanctions checks, and we won't help with false registration details. "No KYC" describes a site's signup friction; it is not a tool for hiding income or evading tax.

US players are generally liable for tax on gambling winnings and on crypto gains. That's a general statement, not advice — talk to a qualified tax professional or attorney about your own position.

Responsible gambling

Gambling costs money more often than it makes money, and crypto adds a second layer of risk: the coin you win can lose value before you move it. Never stake funds you can't afford to lose, and don't try to win back what's gone. If gambling is causing you problems, call the National Problem Gambling Helpline on 1-800-GAMBLER, free and confidential, 24 hours a day.

Offshore sites may not provide the same player protections, deposit limits or self-exclusion tools as state-regulated operators, and there is no US regulator to appeal to if something goes wrong. Our responsible gambling resources set out the tools worth using and where to find support. If you'd like us to stop sending anything or to remove a message you've sent, say so in an email and we'll action it.

Before you write

Checking these first saves everyone time: our editorial standards and who writes these reviews, and the terms governing use of this site. Fact-checking on this page was last completed on Sep 23, 2026 by Derek Holland; operator promotions and verification policies change without notice, so treat any figure here as a starting point and confirm it on the operator's own terms page.

Then email [email protected]. Short, specific messages with a date and a source get the fastest, most useful response.